BCG Global has the expertise to conduct operations and quality audits for running units. We also conduct audits for quality checks on products, services and other deliverables to the guests. We highly recommend these services for the corporates having hotels under management contracts to get a 'third eye view' on the operating policies and products / services quality. The services are rendered after agreeing on the scope of audit and obtaining a written mandate.
We also help hospitality industry professionals develop strategies to overcome problems by assessing the quality of their products, services, work and facility environment. We then offer solutions on how to improve performance for the future.